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Login Issues

Receiving the following error?

Error processing SSO authentication

You will need to clear your browser cache to resolve this issue.  You can download the following document for instructions to do this with the Chrome browser.  If you need assistance with a different browser, please email This email address is being protected from spambots. You need JavaScript enabled to view it. to request additional assistance.

Chrome

Internet Explorer

Firefox

Forgot your password?

Navigate to the login page and click the Forgot Password link as shown in the image below.  

Or, click on this link:

 http://www.gov.ky/portal/page/portal/cighome/cignet

 It will bring you to this screen.  Click where it is circled in red to access the Reset Password function.

Need to change your Password?

To change your password, click on this link:

 http://www.gov.ky/portal/page/portal/cighome/cignet

 It will bring you to this screen.  Click where it is circled in red to access the change password function.